QMS 2425 Specifications download pdf (Page 216)

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Several sources of help and information are available, depending on

the type of help you need:

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Your local vendor (the one from whom you bought the printer) may be

best equipped to help you. Your vendor has specially trained service

technicians available to answer questions, and the equipment to ana-

lyze your printer problems.

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Often, “printing” problems have more to do with the application being

used than with the printer. In this case, the application manufacturer

is the best source of help.

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Q-FAX, a QMS information retrieval service, provides application

notes, technical support notes on common printing problems, and

information about printer specifications, options, accessories, con-

sumables, and prices.

In the United States and Canada, call (800) 633-7213 to reach Q-

FAX. In all other countries, call (334) 633-3850. Have your fax number

handy when you call (or place the call from your fax machine's hand-

set).

You can choose to have either a directory (a list of currently available

documents) or a specific document sent to you. The first time you call,

request the directory (press 2 on your phone or fax keypad when

prompted). Then call back to request specific documents. You can

order up to three documents per call.

»Note:

FAQ numbers may be subject to change, so you may want to

obtain a directory of Q-FAX documents before requesting a specific

document.

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QMS 2425 Specifications Page 216