QMS PS 410 User's Guide download pdf (Page 120)

this is not your case, you may have a laser or engine failure, and

you should place a service call to your QMS vendor.

Power Light

If the Active indicator is on, but no start-up page prints, turn off the

printer and check the following:

1. From a cold start, it takes a minute for the printer to warm up.

Be sure you have waited long enough for a start-up page before

suspecting a problem.

2. Check that there is paper in the paper tray.

3. Close the multi-purpose tray. Open the side of the printer and

check for a paper jam. If a jam is present, go to the section

called “Clearing a Paper Jam” later in this chapter.

4. Make sure a toner cartridge is installed.

5. Check to see if you have disabled the start-up page with the

PS Executive Series Utilities program. Go into the program

and enable the start-up page or try sending a file you know

prints.

6. If none of the above problems are found, call your QMS

vendor.

Printer Error

If the Printer Error light comes on

1. Make sure a toner cartridge is installed in the printer.

2. Power the printer off and back on.

Chapter 7

7-4 Troubleshooting Printer Problems

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QMS PS 410 User's Guide Page 120