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Product Support
QMS has an established worldwide network of authorized QMS
vendors. Your local vendor (the one from whom you bought the
printer) is best equipped to help you. He has specially trained
service technicians available to answer any questions. Your dealer
also has the latest programs to examine and analyze any problems.
In the continental United States, call or write:
QMS, Inc.
One Magnum Pass
Mobile, Alabama 36618
USA
Telephone (205) 633-4300
Product Information: (800) 631-2692
Product Technical Support: (205) 633-4500
OEM Information: (800) 631-2692
Telex: 266013
Fax: (205) 633-0013
Int’l. Fax: (205) 633-0020
QMS Bulletin Board
You may also communicate with us through the QMS Bulletin
Board: (205) 633-3632. Please allow 24 hours (one business day)
for a response. The Bulletin Board operates at 1200/2400 baud, 8
data bits, no parity, and 1 stop bit.
Q-Fax
QMS has also established Q-Fax, to allow customers to receive
additional product information via fax. The information available
for fax transmission includes technical support notes on common
Appendix F
Product Sales and Support F-1
- User’s Guide 1
- Copyright Notice 3
- Disclaimer 3
- Proprietary Statement 3
- Laser Safety 4
- FCC Compliance 4
- Canadian Users QMS-PS 410 5
- Electronics Emissions 6
- Colophon 7
- Table of Contents 9
- Chapter 6 Printer Care 10
- Appendix A Cable Pinouts 12
- Chapter 1 15
- About the Manuals 17
- About the QMS-PS 410 Printer 18
- Introduction 1-3 19
- 1-4 Introduction 20
- The Resident Typefaces 21
- 1-6 Introduction 22
- Software Printer Drivers 23
- Printer Setup Strings 23
- Chapter 2 25
- About Paper 28
- Paper Storage 29
- 2-4 Printer Use 30
- Tray Feed 31
- The Standard Tray 32
- Printer Use 2-7 33
- Optional Lower Cassette 34
- The Face-Up Output Tray 35
- Manual Feed 36
- Double-Sided Printing 37
- Overlay Printing 37
- 2-12 Printer Use 38
- Printer Use 2-13 39
- Feeding Direction 40
- Printer Use 2-15 41
- Adjusting Print Density 42
- Printing Diagnostics Pages 43
- 2-18 Printer Use 44
- Chapter 3 45
- How ESP Works 47
- Selecting Printer Languages 50
- Escape Sequence Syntax 57
- Chapter 4 61
- About Optional Accessories 63
- The Paper Feeder Tray 64
- Installing a Feeder Tray 65
- 60-90 g/m 72
- Installing a Legal Cassette 74
- Optional Cards 77
- Memory Upgrades 78
- Chapter 5 83
- Courier Oblique 86
- Courier Bold Oblique 86
- Helvetica Oblique 87
- Helvetica Bold Oblique 87
- About Typeface and Fonts 88
- Times Roman 89
- Helvetica 89
- ABCABCABC 90
- 10-Pitch Courier 90
- Alphabet 91
- 5-8 Professional Printing 92
- This is Times Roman 93
- This is Times Roman Italic 93
- This is Avant Garde Book 93
- And Avant Garde Book Oblique 93
- Portrait 94
- Landscape 94
- Professional Printing 5-11 95
- Page Design 96
- A Typeface Sampler 97
- Professional Printing 5-15 99
- Chapter 6 101
- Introduction 103
- Removing the EP-L Cartridge 104
- Release Button 105
- 6-4 Printer Care 106
- Printer Care 6-5 107
- 6-6 Printer Care 108
- The Cleaning Sheet 109
- 6-8 Printer Care 110
- Handling the Printer 111
- Keeping the Printer Clean 112
- Printer Care 6-11 113
- Chapter 7 115
- Active Light 119
- Power Light 120
- Printer Error 120
- Preventing Jams 121
- Clearing a Paper Jam 122
- Printer Resets 130
- Blank Pages 130
- Not All Pages Are Printed 131
- Unclear Printout 131
- Printer Ejects Blank Pages 131
- Paper Jam Indicator Stays On 133
- White or Light Lines 134
- Light Image (entire page) 134
- Dark Image (entire page) 135
- Black Image (entire page) 135
- Smudges on Back of Page 135
- Dark Vertical Lines 136
- Blurred Horizontal Stripes 136
- Placing a Service Call 137
- Chapter 8 139
- About Serial Communication 141
- Baud Rate 142
- Stop Bit Style Flow Parity 143
- Table 8.3 7 Bit Data 144
- Table 8.4 8 Bit Data 144
- Channel (Interface) 147
- Parity and Protocol 147
- Sample Edlin Files 150
- Sample PostScript File 152
- The Error Handler 153
- Chapter 9 155
- How Your Printer Works 157
- Entering Interactive Mode 159
- Exiting Interactive Mode 161
- Editing Keys 161
- The PostScript 164
- Operator 164
- Changing Default manualfeed 166
- About Timeouts 167
- Manual Feed Notes 168
- Chapter 10 169
- About the statusdict 172
- The serverdict Password 173
- Operators in the statusdict 175
- Syntax Key 177
- Syntax: old new setpassword 178
- Syntax: jobtimeout integer 180
- Syntax: integer setjobtimeout 180
- Syntax: waittimeout integer 181
- Syntax: margins top left 199
- Syntax: top left setmargins 199
- Syntax: pagecount integer 200
- Syntax: jobname (string) 201
- The resettodefaults operator 203
- Chapter 11 205
- About HP Emulation 207
- Default Settings 209
- About PCL Commands 210
- LaserJet Command Summary 212
- The RESET Command 213
- Sequence 214
- Page Layout Commands 214
- Paper Input Control 214
- Vertical Line Spacing 214
- Print Position Command 215
- Raster Graphics 215
- Advanced Graphics 215
- Advanced Graphics (con’t) 216
- Macro Commands 216
- Font Selection 217
- Font Management 218
- Paper Size Interactions 219
- Storage of Information 220
- Appendix A 223
- Computer 225
- IBM PC DTR Cable 226
- LocalTalk 227
- Centronics Parallel 228
- Appendix B 231
- Print Engine 233
- Controller 234
- Paper Handling 235
- Interfaces 237
- Physical Characteristics 238
- Electrical 238
- Environmental Requirements 238
- Environments 239
- Appendix C 241
- QMS Accessories 243
- Documentation: 244
- QMS-PS 410 User’s Guide 244
- Appendix D 245
- Character Encoding Tables 247
- Standard Fonts Character Set 248
- Symbol Encoding 249
- Appendix E 251
- Your Printer’s Memory 253
- Bibliography 254
- Computer Literacy E-3 255
- Appendix F 257
- Product Support 259
- QMS Bulletin Board 259
- CompuServe 260
- Third Party Development 260
- Glossary 263
- Face-Up Output Tray 268
- Factory Default 268
- Fixed Spacing 268
- Font Cartridge 268
- Symbol Set 278
- Test Configuration Page 278
- Timeout 278
- Toner Cartridge (EP-L) 279
- Transparency 279
- Typeface 279
- Volatile 279
- XON/XOFF 279
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