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Sources of
Support
A-3
QMS Customer Support
CompuServe
Through CompuServe, you ask general (non-technical) questions,
share information with other users, and access printing information
and programs. When you use CompuServe, type go qmsprint↵ to
go directly to the forum where QMS is located. The QMS library sec-
tion contains application notes, printer drivers, utilities, technical infor-
mation, and announcement files.
Internet
The QMS server provides access to technical reports, new product
announcements, a trade show schedule, and other general informa-
tion about QMS.
If you have access to the World Wide Web, you can view the QMS
home page at http://www.qms.com/. The QMS ftp resource is
ftp.qms.com.
QMS Customer Response Center (CRC)
You can contact the QMS Customer Response Center (CRC) in three
different ways:
n Telephone—You can call the CRC at (334) 633-4500 (US)
Monday–Friday, 7:00 am–6:00 pm, Central Time.
» Note:
If you call for assistance, have the following information
ready so our technicians can help you more quickly:
þ Your phone number, fax number, and shipping address
þ A description of the problem
þ The printer model
þ The type of host computer you’re using
þ The type and version of operating system you’re using
þ The interface you’re using, and, if serial, the protocol (for
example, XON/XOFF)
þ The application and version you’re using
- QMS 4060 1
- Print System 1
- Reference 1
- Trademarks 2
- Proprietary Statement 2
- Copyright Notice 2
- Contents 3
- 3 Professional Printing 4
- 4 Printer Configuration 4
- 5 Additional Technical 7
- A QMS Customer Support 8
- B Technical Specifications 8
- C Document Option 9
- D Notices 9
- E Configuration 10
- Introduction 11
- About This Manual 12
- Typographic Conventions 13
- Print Media 15
- Media Sizes and Imageable 16
- Media Types and Weights 18
- Media Storage 19
- Professional 21
- Printing 21
- About Typefaces and Fonts 22
- Times Roman 23
- Helvetica 23
- Zapf Chancery 23
- Typography Terms 24
- Scalable Font 25
- Point Size 25
- Bitmapped Font 25
- Times Italic 26
- Resident Fonts, Typefaces 27
- Courier Oblique 28
- Courier Bold Oblique 28
- Helvetica Oblique 28
- Helvetica Bold Oblique 28
- Resident HP PCL 5e Fonts 29
- PCL 5e Symbol Sets 32
- Resident HP-GL Symbol Sets 33
- Optional Fonts 34
- Printer 35
- Methods of Configuration 36
- Using the Control Panel 37
- Using a Remote Console 37
- Configuration Menu 38
- Offline or 42
- Saving Configuration Changes 46
- Rebooting the System 49
- Operator Control Menu 50
- Duplexing 51
- Offset Stacking 52
- Face-Up Order 52
- Collation 52
- Enabling/Disabling Collation 53
- Working with Chunk Collation 53
- Chunk Collation 54
- Orientation 55
- Naming Paper Inputbins 57
- Inputbin 1 57
- Inputbin 2 57
- Inputbin 3 57
- Paper Output 58
- Chaining Paper Inputbins 59
- Setting Up Chaining Options 60
- Lower Inputbin 61
- Middle Inputbin 61
- Custom Input Bins 62
- Accounting Menu 64
- Setting the Accounting Mode 64
- Allocating Disk Space 64
- Resetaccounting 65
- Accounting Files 66
- Conventions 67
- Operator Control 70
- Printer Configuration 71
- Copy Accounting Files to Host 78
- Administration Menu 80
- Communications 80
- Setting Timeouts 81
- Setting an Emulation Timeout 82
- Setting a Print Job Timeout 82
- Setting an ESP Timeout 82
- Spooling Timeout 85
- Data Bits 85
- Default Job Priority 86
- PS Protocol 87
- Setting Network 2 Options 88
- Emulations 90
- Setting PostScript Parameters 91
- Setting PCL 5e Parameters 92
- Lines Per Inch 93
- Line Termination 94
- Point Size x100 94
- Retain Temporary 95
- Default Font Index 96
- Monochrome GL/2 97
- Setting HP-GL Parameters 98
- Scaling Percent 99
- Enhanced Mode 100
- Expand Mode 100
- Paper Type 101
- Pen 1 - Pen 8 102
- Character Map 104
- CR IS CRLF 104
- Autowrap 104
- FF is CRFF 105
- LF is CRLF 105
- Line Numbering 105
- Lines Per Page 106
- Special Pages 107
- Working with Status Pages 108
- Printing a Calibration Page 108
- Working with Header Pages 109
- Working with Trailer Pages 110
- Printer Start-Up Options 111
- Manual Configuration Menu 114
- PostScript Heap 115
- PostScript Fonts 115
- Emulation 116
- Emulation (Temporary) 116
- Display List 117
- Disk Cache 118
- Frame Buffer 118
- Printer Memory 119
- Adjusting the Image Alignment 120
- Setting Default Paper 121
- Setting Inputbin x Name 122
- Setting Outputbin x Name 122
- Setting Toner Low Action 123
- Setting Energy Conservation 123
- Setting Default Resolution 124
- Setting Toner Density 125
- Rotate Simplex 125
- Consumables 126
- Changing the Developer 127
- Replacing the Drum 129
- Replacing the Fuser 129
- Replacing the Pick-Up Rollers 130
- Miscellaneous 132
- Reboot System 133
- New System Image 134
- Capture Printjob 134
- Clock Operations 135
- Hard Disks 136
- Formatting a Hard Disk 137
- Backing up a Hard Disk 137
- Installation Menu 138
- Use Operator Password 139
- Admin Password 139
- Use Admin Password 140
- Using Passwords 140
- Configuring Optional Features 141
- Additional 143
- Technical 143
- Information 143
- Printer-Host Communication 144
- Communication Modes 145
- Halftones 146
- Screen Frequency 147
- Screen Angle 147
- Halftone Types 148
- Enhanced Screening 148
- Standard Screening 148
- Basic Screening 149
- QMS Memory Management 150
- Memory Terms 150
- Physical Memory 153
- Virtual Memory 153
- Evaluation Questions 153
- Memory Clients 155
- PostScript Font Cache 158
- Emulation Temporary 159
- Spool Buffers 160
- Hard Disk Management 161
- End Job Mode 162
- Using the EOD Commands 164
- Parallel Protocols 164
- Stand-Alone PC 165
- PC Print Server 165
- Other Print Queuing Systems 165
- Parallel Interface Modes 169
- PS Protocol Option 170
- Interface 172
- Advantages 173
- Implementation 173
- HP-GL Color Encoding 174
- QMS Customer 175
- Sources of Support 176
- CompuServe 177
- Internet 177
- QMS World-wide Offices 179
- QMS Australia 180
- QMS Benelux 180
- QMS France 180
- QMS GmbH 180
- QMS Italy 181
- QMS Nordic 181
- QMS South 181
- Specifications 183
- Print Engine Specifications 184
- Physical Specifications 185
- Electrical Specifications 186
- Environmental Specifications 186
- Controller Specifications 188
- Print Media SIzes 191
- Consumable Supplies 192
- Regulatory 193
- PC Cable Pinouts 194
- Notes to the Table 195
- Macintosh to Serial 198
- Ethernet 199
- Printer Options 200
- Warranty Considerations 202
- Document Option 205
- Commands 205
- Supported QMS DOCs 206
- HP PCL 5e Emulation Commands 207
- CCITT Groups 3 and 4 Commands 207
- Document Formatting 208
- Sessions Command 208
- LN03 Commands 208
- In This Chapter . . 211
- Manual Notice 212
- FCC Compliance Statement 212
- Canadian Users Notice 213
- Europe RFI Statement 213
- Acoustics 214
- Data Communications (United 214
- Kingdom only) 214
- Safety Standards and General 215
- Considerations 215
- Laser Safety 215
- Power Cord 216
- Colophon 216
- Configuration 217
- *Optional 219
- Numerics 223
- I-3Index 225
- I-5Index 227
- I-7Index 229
- I-9Index 231
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